About Us

About Us

Returns
If you are not satisfied with your purchase within 60 business days of receipt for any reason, we will either replace the item or issue a refund, minus shipping and handling if applicable upon return. ALL merchandise and packages must be returned with all packaging (plastic bags, insert cards, etc.) in original, resalable condition and not to have been used, washed, or damaged in any way. Customer is responsible for return of items to correct return address and accepts responsibility for any packages lost in return. All returns must be shipped via US Postal Service directly to seller at 315 Lee Lane, Suite 101
Covington, LA 70433.  Please attach a note to seller requesting either an exchange or store credit. Returns received used or without original packaging will be returned to the customer. Refunds or credits will be issued within 4 weeks of return.

Exchanges
Items can be returned within 365 calendar days of receipt for exchange. Customer is responsible for any shipping charges during exchange. All items received for exchange must be returned in original, resalable condition and not to have been used or washed.

Defects/Claims
Items which are reported defective within 30 calendar days of receipt will be replaced or refunded once verified. If replacement is not possible, a refund will be issued. Claims reported after 30 calendar days of receipt for any defects may be replaced or repaired at the discretion of seller or its manufacturers at no charge.

Cancellations
Cancellations will be accepted prior to shipping of order by phone or fax only. E-mail cancellations will not be accepted. Please phone 1-800-449-2918 or phone or fax 1-985-893-2347.

Payment
We accept Visa, Master Card, American Express, or Discover. Cashiers checks, money orders and personal checks are accepted. Personal checks will delay order processing up to 7 days to allow for check clearance.

Business Hours
Normal business hours are Monday through Saturday from 10am to 5pm Central Standard Time. If you have any questions, please call during normal business hours. Phone orders can be placed between 10am and 12pm Central Standard Time.

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